Online Dispute Resolution: Theory and Practice

A Treatise on Technology and Dispute Resolution

Mohamed S. Abdel Wahab, Ethan Katsh en Daniel Rainey (redactie) 9789490947255 | 1^e druk, 2012

Inhoudsopgave


1	ODR: A Look at History
2	Online Dispute Resolution and the Development of Theory
3	Lessons from Online Dispute Resolution for Dispute Systems Design
4	Artificial Intelligence and Online Dispute Resolution
5	Mobiles and ODR: Why We Should Care
6	Knitting the Security Blanket for New Market Opportunities
7	ODR and E-Commerce
8	Online Dispute Resolution for Consumers
9	ODR and Online Reputation Systems
10	ODR and Culture
11	ODR and Interpersonal Trust
12	ODR and Government
13	ODR and Justice
14	ODR and the Courts
15	Online Dispute Resolution and Ombudsmanship
16	ODR and eNegotiation
17	e-Mediation
18	ODR and E-Arbitration
19	ODR in North America
20	ODR in Europe
21	The Promise and Reality of Online Dispute Resolution in Australia
22	Online Dispute Resolution in Asia
23	Online Dispute Resolution in Latin America
24	Online Dispute Resolution for Africa
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